Manchester City FC Ticket Guide

Last Updated: 4th July 2025

1. Club Overview

Stadium: Etihad Stadium (City of Manchester Stadium)
Location: Manchester, England
Capacity: 53,400 (expanding to 61,470 by 2026)
Official Site: mancity.com

Manchester City are now firmly known globally thanks to the oil dollars and a certain Pep Guardiola. Liam and Noel Gallagher from the Manchester band Oasis are some of their die hard fans, and continued to follow and support even during their time in the League 2 in the late 1990's. The second club in English soccer to win a treble of competitions in the same season (EPL, FA Cup and Champions League), this is a serious club with a very nice stadium. Their supporters are known for doing the Poznan (where supporters face away from the soccer field and jump up and down in unison together).

2. How to Buy Tickets

To buy match day tickets you need to have a Cityzens Matchday Membership (note that just a Cityzens membership – £25 – is not enough to actually buy match day tickets). For Adults the Cityzens Matchday Membership costs £35 for one year's membership. For fans aged 0–12 years, they have a Cityzens Junior Membership and confusingly they have another membership with the same name for those fans aged 13 to 17. Both of which cost £20 for one year's membership. The difference seems to be the gift package you receive (for international fans it can take up to 6 weeks to arrive). All other benefits remain the same. For the Junior Memberships you do also get a £15 voucher to spend at the online store (Adult members get 10% discount at the online store and also £5 discount on adult match day tickets).

That said a Cityzens membership does allow season ticket holders to transfer match day tickets to you. So you could risk that and hope that you can get a season ticket holder to transfer a ticket to you. For example should you buy a ticket not through official means, which is something we don't recommend due to the number of scammers out there.

The official tickets are sold in sale windows. Access to sale windows are based on the number of loyalty points you have accrued from the games you have previously attended. Those with the highest number of loyalty points get access to buy tickets first.

To get tickets to some of the fixtures, you will need to have attended other games previously. If this is your first time coming to a game, it would be best to target those mid week games or games versus the less popular teams. Getting a ticket for the Manchester derby (Man City vs Man Utd) would be quite impossible. Even the hospitality would be popular too but that is your best bet.

You can only purchase one match day ticket per membership. Tickets will go on sale quite far in advance, but more tickets will be released 3 weeks before the match. Also season ticket holders can sell you their ticket up to 6 hours before a game. So tickets may still be available here on the day.

You should buy tickets online through their official ticketing site (https://www.mancity.com/tickets), but you can also buy tickets over the telephone by calling the Fan Support Team on +44 (0)161 444 1894. Tickets bought over the telephone will incur an extra booking fee of £2.50.

3. Ticket Prices

Manchester City, like a lot of soccer clubs, place their fixtures into three categories: A, B and C. A category is for games against the most popular teams (Liverpool, Manchester United, Arsenal, Chelsea). C category games are the fixtures against the less popular teams (Fulham, Wolves, etc.).

Apart from the ticket type (adult, child, student, etc), where you sit inside the Etihad will impact the price of the ticket too. For the 2024/2025 season tickets were grouped by the level. The Etihad has three levels (or tiers). These levels are 1, 2 and 3. Level 1 tickets were the most expensive and level 3 the cheapest. The South Stand has 4 levels of pricing although only 3 levels of seating. This area has the cheapest tickets.

Category	Adult	Child	Student/Seniors
A	£40 – £60	£24 – £30	£36 – £45
B	£35 – £55	£17.50 – £27.50	£32.25 – £41.25
C	£30 – £50	£15 – £23	£22.50 – £33

Note: Prices are subject to change and may vary for cup competitions and high-demand fixtures.

4. Hospitality

Manchester City have a lot of different hospitality options available. They have on-site (inside the stadium) and off-site (on the campus surrounding the stadium) options. They have restaurant packages and bar packages.

Please note that there is a smart casual dress code for the hospitality areas. No away colors. No shorts, baseball caps or tracksuits are allowed except in the Kits Bar and the Joe's bar. Some of the fancier hospitality packages will have more rules, so please check carefully when purchasing or before arriving.

Some of the hospitality packages will mean that you may have to share tables with people outside of your group including the Legends, Citizens, Tunnel club, Platinum boxes, Campus and off-site hospitality packages.

Platinum Box Experience

This is aimed at groups, so it's not open to single travellers. You get your own box (a room overlooking the soccer field), a buffet style meal, visits from ex-players to your box, a visit from a current first team player to your box after the game, champagne and canapes on arrival. Free drinks (beer, wine, soda), your own personal photographers, a signed jersey as a gift, you get to watch the teams arrive into the stadium, and luxury padded seats on level 2 immediately outside your box on your own balcony. This opens 3 hours before kick off.

VVIP Pitchside

This package gives you a guided walk around the soccer field (including walking on the hallowed turf itself) with the Head Grounds person, you get to place the corner flags into the soccer field, you get to paint the penalty spot and the center spot too. You also get a 5 course meal, free drinks (champagne, cocktails, liquor, beer, house wine, soda), you get to watch the teams arrive, get to see the players before they head onto the soccer field from your own private glass box, watch the players warm up from the soccer field, and also get a padded and heated seat located directly behind the dugouts. This opens 3 hours before kick off.

The Icon Experience

This experience starts with transport from a downtown Manchester location followed by drink and canapes reception on your arrival, a meet and greet with a Manchester City ex-men's player, a chat with a member of the back room staff from Pep Guardiola's inner circle of staff, a 5 course meal plus inclusive drinks (champagne, cocktails, liqueur, beer, wine, soda), another meet and greet but this time with a first team player after the game, your own personal photographer, and you get to go pitchside to watch the team warm up, see the players walk out on to the soccer field. And of course luxury padded and heated seat located behind the dugouts. This opens 3 hours before kick off.

Captains Center Circle

This experience enables you to become another member of the playing team by walking out onto the soccer field just minutes before the game commences. So you'll get to experience the stadium when it's full of fans. You'll also get a photograph with the teams captains and get an insight from the first team's Performance Analyst. You also get a 5 course meal, free drinks (champagne, cocktails, liquor, beer, wine, soda), an official photographer, watch the teams as they enter the soccer field, and watch the post-match media interviews in person. Of course you also get heated seats behind the dugouts too. This opens 3 hours before kick off.

Backstage

This package gives you a meet and greet with an ex-men's player, a guided tour around the stadium and the academy, a private talk from one of the backroom staff from Pep's inner circle, a drinks and canapes arrival reception, and a 3 course meal and snacks. You also get complimentary drinks (beer, house wine, prosecco, and soda), and of course padded seats located in level 1 at the halfway line near to the dugouts. The experience starts 4.5 hours before kick off and continues for 1 hour after the game.

The Dressing Room

In this package you will eat a la carte meal in the middle of the home team locker room. You also get free drinks (beer, wine, soda), a question and answer session with a senior member of the Manchester City leadership team, a drink and canape reception, and a private stadium tour with a former Manchester City ex-men's team player. It is unclear if this is available on match days and if you get a ticket to the game.

Tunnel Club Premier

This package allows you to welcome the team to the stadium, watch the teams before they go out onto the soccer field, watch the post-match media interview in person, go pitchside to watch the teams warm up, and enjoy a 5 course meal. You'll also get heated seats directly behind the dugouts too. A first team analyst will give some insights into tactics too. This opens 3 hours before kick off.

The Chairman's Club

This experience means you will enjoy a formal dining experience surrounded by club directors and dignitaries, enjoy complimentary drinks (champagne, beer, wine and soda), get a champagne on arrival reception. Your seats are padded and located on the half way line. This opens 3 hours before kick off.

Platinum Boxes

This is designed for groups, you cannot purchase this as a single ticket, you have to purchase the entire box. You have a 3 course a la carte menu with your own waitress/waiter and the box is private to you and your guests. The luxury padded seats are located on a balcony outside your box which is located on level 2. This opens 3 hours before kick off.

The Tunnel Club

Not to be confused with the premier version of this, this package allows you to welcome the team to the stadium, enjoy a live DJ before the game, listen to interviews from special guests, enjoy complimentary drinks (beer, wine, soda) and enjoy a 3 course meal. Your padded seat is located on the half way line near the dugouts. This opens 3 hours before kick off.

The Mancunian

The name is the name for people from Manchester, and this package gives you a meal inspired by Manchester, live music. You also get a free matchday programme (a small magazine for that day's game) which makes a nice souvenir. The padded seats are located on level 2 at the half way line. Drinks are not included. This opens 3 hours before kick off.

Citizens – Back Four

A 3 course carvery meal (similar to a traditional British Roast Dinner meal), entertainment, and you also get a free matchday programme which makes a nice souvenir. Your padded seat is located on the half way line of the East Stand. Drinks are not included. This opens 3 hours before kick off.

Citizens

Not to be confused with the Back Four version of this, this again includes a 3 course carvery meal and a free matchday programme. Your padded seat is located on the half way line of the East Stand. Drinks are not included. This opens 3 hours before kick off.

Legends Lounge

With this package you get a 3 course buffet (similar to a traditional British Roast Dinner meal), a free matchday programme, and a guest visit from an ex-men's player (in the past this has been Mike Summerbee). Your padded seats are located in the South Stand on level 2. This opens 3 hours before kick off.

The 1894 Club Bar

This package doesn't have much other than a guaranteed match day ticket. You have to pay for the food and drinks on offer but you do get a free matchday programme. Your padded seats are located in the East Stand on level 2. This opens 3 hours before kick off.

The Commonwealth Bar

Another basic hospitality where you don't get much except a guaranteed match day ticket. You have to pay for the food and drinks on offer but you do get a free matchday programme. Your padded seats are located in the East Stand on level 1. This opens 3 hours before kick off.

Managers Corner

This package doesn't come with food or drink but you can buy pizza and a selection of small plates (think tapas style food). However you do get a free matchday programme. Your padded seats are located in Level 2 of the corner between the South Stand and the Colin Bell Stand. This opens 3 hours before kick off.

The Ardwick

Styled on a classic British style pub where you can buy traditional British pub food and enjoy a drink. You get access to this pub and also a padded seat located on level 2 in the corner. You also get a free matchday programme. This opens 3 hours before kick off.

Kits Bar

This package comes with a free drink on arrival and drinks (coffee/tea, beer, soda) available to purchase during the experience. The bar is styled on an American style bar rather than the British style pub. So you can purchase burgers and savoury pies as well as self service beer pumps. Your padded seats are located near the half way line on level 2 of the East Stand. You also get a free matchday programme. You can enter 2 hours before kick off.

Joe's Bar

This package comes with a free welcome drink, and a padded seat on level 2 of either the West or East Stand. Food and drink are available to purchase. You do get a free matchday programme. You can enter 2 hours before kick off.

Heart of the City

This hospitality package begins not at the main stadium, but at the smaller Joie Stadium (which hosts the Manchester City Women's team). The hospitality opens 3 hours before the game starts, and you get a 3 course buffet meal, free drinks (beer, house wine, soda), and a free matchday programme. Your padded seats are located on level 1 of the East Stand which you will make your way to about 30 minutes before the game starts. There is no hospitality after the game. It begins 4 hours before the game starts.

Media Zone

Another hospitality package where you'll begin at the Joie Stadium before making your way to the main stadium for the game. It begins 3 hours before kick off and you get a 3 course buffet and free drinks (beer, house wine, soda), and a free matchday programme. Your padded seats are located on level 1 of the East Stand. It begins 4 hours before the game starts. There is no hospitality after the game.

Gaucho Restaurant

This hospitality package includes a 3 course meal at an Argentinian steak house restaurant in downtown Manchester (link) with a free complimentary drink on arrival at the restaurant, before you get on a bus to the stadium (the bus is provided). You don't get a padded seat, instead you get a general admission ticket. Effectively this package is a ticket and a meal. But it is a guaranteed ticket. Of course you also get a free matchday programme. It begins 4 hours before the game starts. There is no hospitality after the game.

Tast Restaurant

This package begins at Tast located in downtown Manchester (link), a Catalonian tapas restaurant where you'll enjoy a 3 course Catalan meal, a welcome drink on arrival, before you make your own way to the stadium. Your ticket is a general admission ticket. It's location will depend on what match is being played. Of course you also get a free matchday programme. It begins 4 hours before the game starts. There is no hospitality after the game.

Vermilion Restaurant

The package begins at the Vermilion Restaurant on the outskirts of North East Manchester (link). It's a 20 minute walk from the restaurant to the Etihad stadium. It's a fusion Thai and Indian food and you'll get a 3 course meal and a free drink on arrival. Of course you also get a free matchday programme. Your seat is located somewhere on level 3. The exact location on this tier will depend on the match fixture. It begins 4 hours before the game starts. There is no hospitality after the game.

5. Where to Sit

The Etihad is a modern stadium and is a bowl. There are 4 main stands: Colin Bell Stand (Aka West Stand), the East Stand, the South Stand and the North Stand (aka the Family Stand). There are three levels (or tiers of seating), except the North Stand/Family Stand as level 3 are hospitality boxes. All areas have good visibility. There is currently construction work going on to expand the North Stand. They are adding another tier to the top. Capacity will expand to 60,000+ once this is completed. Completion is expected to be finished during the 2025/2026 season. The new expanded North Stand will feature an extended family zone with more tickets ringfenced for young fans (aged under 21). They are also introducing rail seating (i.e. new safe standing section).

When selecting your seats:

For Level 1: You will enter at the last row of the block.
For Level 2: You will enter row K from the concourse area. There could be a couple of steps from the concourse area to the seating area.
For Level 3: You will enter the block at row E from the concourse area. There could be a couple of steps from the concourse area to the seating area.

The stands are:

Colin Bell Stand (West): Central location with excellent views; includes premium seating areas. This is where the Directors sit, the dugouts (where the managers sit), and the Tunnel Club hospitality seating area is located here too.
East Stand: Opposite the Colin Bell Stand; offers a vibrant atmosphere where more budget friendly hospitality is located.
South Stand: Known for its passionate home supporters and singing sections. In particular the 1894 Fan group is located on level 1.
North Stand: Family-friendly area with a more relaxed environment. The Family section is in blocks 134 to 139 of Level 1. This area is firmly aimed at children.
Away Fans: Typically located in the South East corner of the stadium. They use turnstiles L1, L2 and L3.

We would advise against being on level 3 as you will be away up in the clouds, although the views are still great and you get a panoramic view of the stadium. They are the cheapest and most available tickets too. Level 2, blocks 204 or 207 in the East Stand is where I personally would sit. Any lower and the infamous Manchester weather can easily turn against you and you'll get very wet. On level 1 if you sit in rows Y-DD you'll be sheltered from the weather but it can feel like you are cut off from the rest of the stadium. This is why I don't personally recommend these rows. On Level 2 at the rear (row R) whilst it has some overhanging from the roof, you don't feel cut off from the rest of the stadium. This is why I would choose to be located there. If you want more atmosphere level 1 is where you should sit.

6. Getting There

Address: Etihad Stadium, Etihad Campus, Manchester M11 3FF, UK

Nearest Stations:
Metrolink: Etihad Campus station is a short walk from the stadium.
Train: Ashburys Station is approximately a 15-minute walk away.
Bus: Multiple bus routes serve the stadium area.
Matchday Tip: Arrive early to avoid congestion and enjoy pre-match activities at City Square.

The Etihad is a modern stadium that was planned with public transport in mind. It's part of a whole campus site, incorporating Manchester City's training complex too. The stadium was originally called the City of Manchester Stadium and was originally built to host the 2002 Manchester Commonwealth Games. There are multiple mini stadiums and sporting arenas around the Etihad stadium.

Tram

The Etihad is well served by tram. The nearest stop is called: Etihad Campus. It's located on the North side of the stadium.

If you're coming from Piccadilly Train station, you will need the light blue line towards Ashton under-Lyne or the orange line to the Etihad. The Etihad tram stop is in zone 2 and is 3 stops from Piccadilly Train Station. It will take 10–15 minutes from downtown to the tram stop. Trams are frequent – up to every 6 minutes during the week and every 7.5 minutes on Sundays. You can pay using contactless card payments including Apple Pay and Google Pay. It should cost about £2.80 for an adult single ticket. You can find the latest prices here: Metrolink fares.

Train

Manchester Piccadilly is the main railway station for Manchester. There is left luggage available at this station too. The nearest actual train station for the Etihad is called Ashburys Rail Station. The stadium is still a 20 minute walk from this station. The best method if coming from other UK cities, or you've come from the airport, is to get the train to Piccadilly and then take the tram.

Bus

There are buses but it's best to use the tram or rail mode of transport instead. You can plan your journey here: https://tfgm.com/plan-a-journey
Tickets for buses cannot be pre-booked. You must pay on the bus either by cash (exact change), or using contactless card payments including Apple and Google Pay. The Etihad is located within zone 1. The airport is in zone 2. Adults will pay £6 for a return ticket from Zone 1, and £8 for a return from Zone 2. Single tickets cost £3 and £4 respectively. Under-16 tickets are priced at half of an adult ticket, while children under the age of five can now travel for free.

Around the stadium there are quite a few bus stops such as this one on the South side: bus stop south, and this one on the North East side: bus stop northeast.

Taxi

A taxi from the airport to the Etihad will take approximately 30 minutes (I'd allow longer due to traffic). It will cost about £35. A taxi from Manchester Piccadilly train station to the Etihad will take about 10 minutes and cost approximately £10. Uber works in Manchester.

Car

All parking lot spaces around the Etihad stadium must be pre-booked on a match by match basis (there are no season ticket parking lot passes available). Parking can be bought once the games fixture dates and times have been finalised. The spaces are prioritised for Season Ticket Holders and are sold on a first come first served basis. It costs £12 per car with 2+ passengers, and £14 for cars with only one passenger. All parking is done via automated number plate recognition (so it will be difficult for hire cars to pre-book as you won't know the registration plate until you collect the car).
The streets surrounding the stadium are strictly for the local residents. You will get fined if you park on the street. Normally there are businesses and local organisations with space, who will turn that space into temporary parking lots. These are sold on a first come first served basis. Normally you pay in cash around £20 per car.

There are also 24 park and ride locations around Manchester. You can park for free in these parking lots and then hop onto the tram to get to the stadium. Here are some of the tram stops with a park and ride:

Ashton Moss (Ashton line) – 183 spaces and 12 disabled spaces – under 25 minutes on a direct service from Etihad Campus.
Ashton West (Ashton line) – 184 spaces and 11 disabled spaces – under 30 minutes on a direct service from Etihad Campus.
Ladywell (Ashton-Eccles line) – 332 spaces and 22 disabled spaces – under 45 minutes on a direct service from Etihad Campus.

If you are staying in the downtown area of Manchester, there are numerous parking lots in the downtown area such as Booth Street West: Booth Street West Parking. It takes about 30 minutes to walk from this parking lot to the Etihad. You can find other options here: Google Maps Car Parks
Alternatively you can try the Just Park website: Just Park Manchester

Please note that around the stadium after the game, numerous roads are closed to traffic for about 20 minutes:

Ashton New Road – between Alan Turing Way and Hillkirk Street
Grey Mare Lane – between Ashton New Road and Alan Turing Way

Cycling

If you wish to cycle to the Etihad stadium, again it is well served. There are 300+ spaces in a special bike parking lot dotted around the campus complex. The largest one is located underneath the Nexen Tyre Bridge, near to Ashton New Road and Joe Mercer Way: Nexen Tyre Bridge Bike Parking. There are further bicycle parking lots located outside the East and West Stand too.
Assuming that you aren't bringing your bicycle, you can hire bicycles and e-bikes from the various docking stations around Manchester. You will need to download the Starling Bank Bikes App, and then register. Normal bicycles cost £0.50 to unlock them and then £0.05 per minute. E-bikes cost £1 to unlock them and then £0.10 per minute. Cycle Hire FAQs

Walking

You can walk from downtown Manchester to the stadium. It will take about 35 minutes. The route is well lit and signposted. There is also a new walking route from the Holt Tram stop (Holt Tram) to the Etihad stadium. There's music and pop up food stalls to help keep you entertained along the way.

Airport

Manchester International Airport (MAN) is located to the south of Manchester. It takes about 15–20 minutes by train to get from the airport into Manchester Piccadilly which is Manchester's main railway station.
You can also catch a tram on the blue line from the airport which goes directly to Trafford Bar tram stop. Catch the blue line towards Victoria.
There are also direct buses from downtown Manchester using the Bee network of buses. You will need buses 43, 103, 130, 199, 248, 288, 313, and 368. They work 24 hours a day. All buses leave from The Station at the airport. For more bus information: Manchester Airport Bus Info
You can also get a taxi although it will be expensive. Each terminal has its own taxi rank. Uber also works in Manchester. A taxi from the airport to the Etihad will take approximately 30 minutes. It will cost about £35.

7. Food, Drink & Pubs

Some of the best pubs for a pre-match pint:

Mary D's Bar: A popular pub among home supporters, located near the stadium. https://maps.app.goo.gl/Fab3iwe7pixs1XyFA
The Townley: Another fan-favorite pub offering a lively atmosphere. https://maps.app.goo.gl/1GacRaFxUUBXjvC8A
The Corner Shop: popular with fans before games. https://maps.app.goo.gl/vH2NVhnxTVkhUdMv6
The Grove Inn: it's located past the Manchester City training complex and is a decent pub. https://maps.app.goo.gl/TjtzAtp7VQxf7eGc8

For food outside the stadium area, you can eat at Vermilion. It's a Thai-Indian fusion place where one of the hospitality packages does deals, but you can also come along. Best to pre-book. It's a 20 minute walk from the stadium.

There's a McDonalds located just across the small highway: https://maps.app.goo.gl/X4sCoQJ7v7wrzoQf6 and a Greggs too: https://maps.app.goo.gl/uBPdU2jEy8vhyr5F9 which is a British institution of cheap sausage rolls, Cornish Pasty, or even donuts. You can get cheap coffee of reasonable quality. Or there is a Starbucks in this area too: https://maps.app.goo.gl/MG5yu3aukePjBxveA.

In between both of these places is a supermarket similar to a Walmart called Asda: https://maps.app.goo.gl/572cma9RzMoMUnjs5 where you can collect cheap food etc.

You could also try Cleo's Nashville Kitchen which gets decent reviews: https://maps.app.goo.gl/G7GvXtWM3cKbhQib8

For better coffee I'd try the downtown area: Factory Coffee MCR: https://maps.app.goo.gl/pzRbC3TzzK9bHyoy8 or Fort Coffee: https://maps.app.goo.gl/JSyPsXa9WnyA9qTU9

The Lunch Box: a cafe serving good English breakfast and burgers. https://maps.app.goo.gl/HM53MpPfzXuCSU36A Only open until 2pm except on Saturdays when it closes at 1pm. Closed on Sunday's.
The Northern Quarter near to the Arndale shopping mall is where a lot of fans head before the game. https://maps.app.goo.gl/5yXDLuL6TfWKSahw7 It's very convenient for the Manchester Victoria railway station. The National Football Museum is located in this area too (https://maps.app.goo.gl/xpg1kjW6VA38ZVMZ6).

Pre-Match Fan Zone

This is a ticketed fan zone (up to 2500 fans) meaning you will need to purchase tickets which cost £5 (however you get a £5 voucher to use to buy drinks/food inside the venue). It's only open to those with a match ticket, and away colors are not permitted inside. The zone is inside the Co-Op Live held in Virtu Place. It's a cashless venue. Fans should enter via entrance D (this is also the dedicated accessible entrance for fans who need step-free access). It doesn't have many seating areas inside so expect to stand for your time inside.

Doors open at 1pm, last orders will be 3:30pm and the event will close at 4pm. Please note that there are no charging points at the event itself. However, there are mobile charging stations available at Co-op Live for a rental fee.

Banners are not allowed inside the venue. Only small handheld bags are permitted inside, they must be no larger than A4 size (12"x8"x3"). If your bag exceeds the allowed size, there is bag storage available at the Orange car park for £10 per item. Bags bigger than A4 are not allowed in the Etihad Stadium either, so if you do have a bag bigger than A4, consider storing it at an off-site location (use https://stasher.com/). Etihad visitors get 10% off using the code ETIHAD10. Alternatively bag storage is available at the Orange car park for £10 per item.

Manchester City Cafe

Manchester City have their own cafe which is open even on non-match days which serves hot and cold drinks, sandwiches and snacks (including vegetarian, vegan and gluten free options). You cannot bring your own food and drink into the stadium.

Blue Carpet Experience

At the Colin Bell Stand, opposite the Bell Summer Lee Statue, is live entertainment, music and catering. It starts about 2 hours before the game starts, and it is family friendly. There are two large screens as well, and you can see the team bus arrive at the stadium.

Summerbee Bar

Located on the East Stand near to the statues of David Silva, Vincent Kompany, and Sergio Aguero. It has live music, catering food trucks, and a pop up retail store.

8. Tips for Tourists

What to Wear: Home colors (sky blue) are encouraged; neutral colors are also acceptable. Avoid wearing rival team jerseys.
What Not to Do: Refrain from wearing half-and-half scarves or engaging in disruptive behavior.
Entry Process: Security checks are in place; large bags are discouraged. Bottle caps may be removed upon entry.
Match Atmosphere: The South Stand is known for its vibrant atmosphere, while the North Stand offers a more family-friendly environment.

Visitors are not permitted to bring their own food and drink on Manchester City Stadium Tours.

Please avoid bringing any baggage to the Etihad Stadium. All baggage will be searched before gaining entry to the Stadium. Bags no bigger than A4 will be allowed into the stadium on a matchday.

The English Premier League has created a page to help you safely buy match tickets: https://www.premierleague.com/tickets/safe-ticket-buying

Man City have a Kids Fan Zone on match days. There are a wide range of activities such as football skills, photo opportunities, competitions, March to the Match. You will need to pre-book to attend these. The Kids Fan Zone is designed for junior fans ages 5–12 and their families. Under 16's must be accompanied by an adult. It opens 3 hours before kick off and the events finish 90 minutes before the game starts. Book tickets here: https://www.mancity.com/ticketing-and-hospitality/man-city-kids-fanzone

Please note: Tickets for each Man City Kids Fanzone are limited and issued on a first-come first-served basis. Tickets are digital tickets so make sure to download them before you get to the stadium as cell phone networks can get overwhelmed on match days.

Any lost property will be handed into the presenters on the day. If no one collects these by the end of the event, all lost property will be kept at the Academy Reception. If you wish to claim lost property, you can contact the Academy Reception directly on +44 (0)161 438 7889 on the next working day.

Lost Children. Children attending will get a wristband where you can write your contact details. Therefore if you ever have any issues such as being separated from your child, please approach the Welfare and Medics team who can assist you immediately.

Match tickets are digital tickets only. Therefore ensure you have downloaded them via the app or added them to Apple or Google Wallets before you get to the stadium. Cell phone service and Wi-Fi can be overwhelmed on match days.

This guide gives you information on how to add match tickets to your cell phone: https://www.mancity.com/help/article/how-do-i-access-my-match-tickets-17562723691284

You can buy hotel and match ticket packages from this official website: https://www.sportsbreaks.com/Football/Premier-League/Manchester-City

Manchester City have a dedicated room for breastfeeding should you need to. It is located near block 318. Ask a steward or contact the Fan Support team on +44 (0)161 444 1894 or by emailing mancity@mancity.com.

Strictly no smoking or vaping anywhere in the stadium or the Etihad Campus, including the car park and concourses. Fans are also not allowed to leave the stadium and re-enter to smoke/vape either.

Large bags will not be allowed into the stadium. This includes backpacks, holdalls, rucksacks, luggage, or other similar items. Small bags no larger than A4 size (12"x8"x3") will be accepted.

There are luggage drop facilities near the stadium located between the Nexen bridge and the J gate entrance, on the top of Sir Howard Bernstein Way. It costs £10 per item.

There is no luggage storage facility at the stadium on a non-matchday. Consider using https://stasher.com/ and City have a 10% discount on this (use code: ETIHAD10).

You can enter the stadium itself 2 hours before the game starts. It's recommended you allow 1 hour to get into the stadium as security checks can sometimes take a while.

Holt Town and Velopark trams stops are closed for at least an hour post-event.

Only contactless payments (card, Apple/Google Pay) are accepted throughout the stadium.

Make sure your cell phone is charged and bring photo ID with you too. You cannot bring portable chargers into the stadium.

Ensure your Mobile Match Ticket is downloaded to your smartphone wallet before you get to the stadium. Cell Phone networks can become overwhelmed around the stadium.

Bicycle helmets are allowed (must fit in a small bag or under your seat) into the stadium.

Prams/pushchairs are not allowed on matchdays (but are permitted during stadium tours).

Drink glasses, narcotics, long umbrellas, selfie sticks, fireworks, flares are not allowed into the stadium.

Large flags/banners, weapons, sharp objects (pen knives, multi-tools), bottles/cans, outside food/drinks are all not allowed into the stadium.

Airhorns, large DSLR cameras, video cameras, laptops, and tablets (iPad etc) are not permitted into the stadium.

You can see the team arrive by waiting outside the Colin Bell Stand about 90 minutes before the game kicks off. There is also a large event held there too with prizes, live music, etc.

Children under 14 must sit with an accompanying adult and cannot sit in a separate area.

A Multi-Faith Prayer Room is available for supporters and is located in the Colin Bell Stand, next to the Tunnel Club.

Lost Property:
Call +44 (0)161 444 1894 or email mancity@mancity.com with a detailed description.
Items are kept for 2 weeks after the event.

There is a special international visitors guide here: https://www.mancity.com/ticketing-and-hospitality/international-visitors-guide

If you have X (formerly called Twitter) you can follow @Citysquarelive for information about the pre-match entertainment.

Outside the stadium, toilets are located opposite the C tower. Inside the stadium, toilets are located on the concourses and are clearly sign-posted.

There are special stewards ready to assist families. They are dressed in yellow and are dotted around the stadium and the Family Stand.

In South Stand on Level 1, there is a group of fans called the 1894 fan group who will wave flags, with lots of color (Man City colors of course) and noise too!

Expect to have to show your match day ticket before entering the campus area as well as the stadium.

The National Football (Soccer) Museum located in Manchester is well worth a visit before a game. https://maps.app.goo.gl/xpg1kjW6VA38ZVMZ6

Whilst the drinking age in the UK is 18, anyone who looks under 25 will likely be asked to prove their age by showing photo ID.

Inside the concourse area you cannot drink alcohol in the dark blue areas. And no alcohol can be taken into the seating area.

Free Wifi is available but it can become overwhelmed, especially the closer to the match you get and at half time.

A lot of the concourse restaurants serve halal food if you require. I am unsure if kosher food is also served.

9. Tours & Museum

Manchester City has several options for visiting the Etihad stadium. They have a basic tour, a Walk with a Legend Tour, The Manchester City Stadium and City Football Academy Tour, a VIP Stadium Tour and a Match Day Pitch Walk Tour. Note that if you book before the day it will be slightly cheaper. The prices listed are for pre-booked tickets. If you book when at the stadium, tickets will be more expensive. They also do two special tours for those with accessibility needs such as mild dementia and those with sensory needs (see the Accessibility section for more information on these). There is no luggage storage facility at the stadium on a non-matchday and only small handheld bags, no larger than A4 size (12"x8"x3") will be accepted. You can bring buggies and prams as they have elevators between all floors of the Stadium. Children aged 0–4 years can attend tours, free of charge. The tours start at M gate unless otherwise stated. You should arrive 15 minutes before your allocated time.

Basic Manchester City Stadium Tour

On this tour you get to meet Pep Guardiola (well almost, you get to meet a virtual Pep and first team players) in the Press Conference Room. You get to see the Home team locker room, walk down the players tunnel out onto the soccer field. You will get the chance to walk alongside the soccer field, see the manager dugouts, and then go through The Tunnel Club. This tour will last about 75 minutes.

Match Day Stadium Tour

On match days you can also go on the tour which covers all the same areas as the basic Stadium Tour. However, these are only available up until 4 hours before the game starts (e.g. a 3pm kick off time means you have to go on the tour before 11am). These tours start from the City Store.

Match Day Pitch Walk Tour

This tour is only available on match days. This allows you to walk around the soccer field and potentially get a photo with the soccer ball. It takes 60 minutes, and is available between 4 hours and 1 hour before the match starts (e.g. a 3pm kick off time means this tour is available between 11am and 2pm). You need a valid match ticket to be able to do this tour. You also get a free matchday programme (a small magazine for that day's game) too which makes for a great souvenir.

Walk with a Legend Tour

This tour is a guided tour visiting all the places from the basic stadium tour, and you will meet a former men's team player for a question and answer session. This tour lasts about 120 minutes. Tours are available in different languages (French, German, Italian, Chinese – Mandarin, Spanish, Korean, Arabic and Portuguese). You will also have a drinks reception with your club legend and get a signed photo. Former players include David White, Paul Lake. The ex-player you get will depend on the time of the year and the date of the tour. Check the website for dates and times.

VIP Tour

This tour will cover all the areas of the basic stadium tour, plus you'll get to access some of the hospitality areas where you will enjoy a complimentary glass of prosecco (or orange juice). You'll also get a free Souvenir guidebook and have your own guide with tour groups of much smaller size. This tour lasts about 120 minutes and tours are available in different languages (French, German, Italian, Chinese – Mandarin, Spanish, Korean, Arabic and Portuguese).

The Manchester City Stadium and City Football Academy Tour

This tour visits all the same places as the basic stadium tour plus you'll also visit the City Football Academy and all of the elite facilities and training soccer fields used by the first team to train. This tour will last about 120 minutes.

City has peak and off-peak times for its basic stadium tour. For all other tours the prices remain the same. Under 5's go free. Family tickets for the basic stadium tour are one adult ticket and up to 3 child tickets. Children between 5 and 15 will need a child ticket. Those over the age of 65 can qualify for a senior ticket (photo ID showing date of birth will be needed). If you are a full time student aged 18–21 you can get a student ticket for the basic stadium tour. You will need to produce a valid student ID.

Tour Type	Adult	Child (under 16)	Senior (65+)	Student (18-21)	Family
Basic Stadium Tour (Peak)	£30	£18	£23	£23	£68
Basic Stadium Tour (Off-Peak)	£26	£16	£18	£18	£60
Match Day Stadium Tour	£28	£17	£22
Match Day Pitch Walk Tour	£20	£13.50	£15
Walk with a Legend Tour	£50	£42 (under 18)	£47.50	£47.50
VIP Tour	£70	£50	£60	£60
Stadium and City Football Academy Tour	£45	£28.50	£36	£36

10. Accessibility

The Etihad Stadium is committed to providing an inclusive experience:

Wheelchair Access: 255 wheelchair spaces are available throughout the stadium.
Accessible Entrances: Entrances D, H, M1, S, and W are designated for accessible entry.
Facilities: Accessible toilets, hearing loops, and assistance for visually impaired fans are provided.
Contact: For assistance, email access@mancity.com or call +44 (0)161 444 1894.

Manchester City have two tours for those fans with accessibility issues. They have one aimed at those with mild forms of dementia and one for those with sensory issues.

Reminicity Memory Walks

This tour is in collaboration with the City in the Community Group. It costs £25 per adult (Personal Assistants go free) and is specially designed for those with mild to moderate dementia. It is a guided tour visiting all the areas of the basic stadium tour. Normally the Reminiscity Memory Walks run on selected weekday mornings at 10.30am.

The Sensory/Relaxed Tour

This tour is aimed at those fans who need a more relaxed setting in smaller groups. You will need to contact the tour team at: tours@mancity.com or call +44 (0) 161 444 1894.

The other stadium tours are accessible to wheelchair users. You can bring a bag with medication or medical equipment but you will need to discuss this beforehand with the stadium tours team. Personal Assistants can also accompany disabled supporters for free (PA Ticket) but you will need to discuss this beforehand with the stadium tours team too. There are elevators between floors and seating areas throughout to rest. To discuss your requirement contact beforehand: tours@mancity.com or by telephone at +44 (0) 161 444 1894.

All the tours offer:

An alternative step-free route.
Quiet spaces throughout the Tour routes.
A tactile experience for visually impaired guests, including a touch-tour of elements in the changing rooms, hospitality areas, and the press conference room.
Accessible toilets and a Changing Places facility.

If you're visiting the stadium for a match or for a tour, the changing places facility is in the South Stand on Level 1 near to block 119. You will need a RADAR key to access this room which has a hoist, an adult changing bench, and a fully accessible shower. The RADAR key can be gotten from a steward who will be happy to assist.

If you are visiting on match days, do contact the Access Team beforehand: access@mancity.com or by calling +44 (0)161 444 1894. There are some disabled parking lot spaces available too. Again contact the team to arrange this. The orange and blue parking lots have accessible parking bays that are wider than standard parking spaces. From these parking lots there is a buggy system in place to transport you from the parking lot. In the blue parking lot, the pick up point for the buggy is at the bottom of the blue parking lot by Joe Mercer Way. They will then transport you to the top of Joe Mercer Way where you will disembark to make your way across the pedestrian zone to the stadium itself. This buggy operates before and after the game (for up to 30 minutes after the game).

Manchester has superb public transport with a fully accessible transport system and there are numerous park and ride schemes. The Etihad Tram stop is fully accessible. Accessible buses also run to the stadium.

Within the stadium there are 255 wheelchair spaces which are located in all four stands of the stadium. There is an audio match commentary available for blind and partially sighted fans too. There are hearing loops located in the City Store, All Reception areas, the Ticket Office and the Stadium Tour desk. They are also located in all service counters inside the stadium (food, bar, etc). You can learn more about the audio commentary service by clicking here: https://www.mancity.com/citytv/mens/level-playing-fields-celebrating-25-years-of-audio-descriptive-commentary-63814055

When selecting seats, Level 1 the concourse level is step free to the seating area. For Levels 2 and 3 there could be a couple of steps from the concourse area to access the seating area.

If you have an assistance dog you are welcome to bring them along to the stadium. However please do give the Manchester City team know in advance (at least 72 hours in advance) by emailing access@mancity.com or calling 0161 444 1894.

If you need to bring sensory aids in the stadium (e.g. ear muffs, ear defenders, fidget spinners, etc) you are welcome to but need to let the accessibility team know at least 3 days in advance. If you need to bring your own food into the stadium, again you are welcome to, but please make the accessibility team know in advance.

If you wish to use the sensory room on match days, you will need to register your interest by completing a form before your visit. The form is available here: https://www.mancity.com/ticketing-and-hospitality/access/sensory-room

If you require the use of elevators on match days to gain access to Level 2 and 3, you can access them via entrances: D, H, S, M1 or W depending on which is closest to the turnstile listed on your match ticket.